FAQs von Rexel Germany
FAQs von Rexel Germany

WebShop Update: New Header

We've redesigned the header of our WebStore to make it clearer, more user-friendly, and allow you to access products and information even faster. 

Besides the new look, you will notice the menus now open with a click of your mouse instead of hovering over them. Other than that, the overall functionally will be similar to what you are used to. You'll simply find the content and menu items in a different location. To help you navigate through the changes below are some key highlights. 

Settings

"Settings" have been consolidated in the My Account section so you can centrally manage your custom product catalogs, price visibility and addresses linked to your account. Here's how to access these settings:

  1. Click on your profile / My Account in the top right corner (❶).
  2. In the menu that opens, click “Settings” (❷).

Custom product catalog (❸)

  • Click on the "Custom Catalog" heading to view and select the catalog you want to see.
  • Note: Not all customers have access to custom catalogs. The catalog you select affects your search results so please check that the correct catalog is selected before searching.

Price visibility (❹)

  • Here you can select to "View my prices" or "Hide my prices"
  • This setting determines if prices are displayed or hidden throughout the WebStore e.g. on product lists, product detail pages, shopping cart etc.

Addresses linked to your account (❺)

  • Stock levels are determined based on the post code of the address you have on file.
  • This means that the displayed availability applies to the warehouse location relevant to your postal code. Therefore, please ensure that the saved address with the correct postal code is activated to receive accurate stock information. Stock availability information is particularly important for planning delivery times and assessing product availability in your region.
Display settings
Change company logo

Your company logo can now only be customized in your profile / My Account area.

  1. Open your profile / “My Account” (❶ and ❷) in the top right corner.
  2. In "My Account", go to " My Profile" and the "Company Details" tab (❸ and ❹).
  3. Here you will see a "Your logo" section and can edit or delete your logo by clicking on the pencil or trash can icons (❺).

Note: Changing a company logo is only possible for account administrators. 
File formats of jpeg, bmp, and png, and maximum file size 5Mb still apply.

Branch Locator

You will now find our Branch Locator on the top right of the menu bar.

  1. Click on the "Branch Locator" tab to view all of our branches nation wide (❶).
  2. When the branch locator opens, search by postcode or town/city and a list of your local branches will automatically appear (❷). Here you can also view branch details such as address, phone number and opening hours. 
Home branch

Home Branch

You can still find the details of your home branch under your profile / My Account, relocated in a different area.

  1. Click on "My Account" (❶) and scroll down to the bottom of pop up menu.
  2. Your home branch will be visible, to view the address and phone number click on your branch (❷). Our branch staff are always happy to assist with any enquiry you may have.