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Our upgraded webshop is here

Rexel Webshop

A simpler, faster way to find and buy what you need.

We've rebuilt our webshop around the way trade customers buy. Find the right products quickly, check the details with confidence, and order and manage your account whenever it suits you, day or night.

Sign in See what's changed

You may need to reset your password

As part of the move to our upgraded webshop, some customers may need to set a new password. Sign in as usual, and if you're asked to, choose Forgotten password on the sign-in page and follow the steps.

Can't access your account or reset your password? Our Digital Customer Services team is on hand to help.

Get help from our team

OPENING HOURS: Monday to Friday - 7am to 5pm. Please have your account details to hand.

What's new

Improving the journey from search to delivery

This is more than just a new look. Behind the webshop, we are also refining our product offering, improved visbility of product information, better aligned online pricing, and simplified the different ways that your orders can reach you; so buying from Rexel is easier at every step.

  1. Faster discovery

    A focused range centred around the buying habits of our trade customers, with suitable alternatives if something is unavailable.

  2. Better informed choices

    Clearer product details, specifications and filters, so you get the right part first time.

  3. Clearer pricing

    Sign in to see your own prices. We're making online pricing clearer and more consistent with how you buy from us.

  4. Simpler delivery

    We're working constantly to always improve our delivery and click & collect options, making it seamless and quick.

Built around how you work

Less time ordering, more time on the job

Whether you're on site, in the van or in the office, the webshop is there when you need it, with your branch still behind you.

  • Late-evening order from home or the van

    Open 24/7

    Order, check stock and manage your account when it suits you, not just when the branch is open.

  • My Account screen with orders and invoices

    Everything in one place

    Orders, invoices and account details together, so there's less chasing and less paperwork.

  • Branch colleague helping a customer at the counter

    Backed by your branch

    Your local branch and account manager are still here for advice, quotes and anything urgent.

  • Warehouse or delivery van ready to go

    Getting better every week

    Launching is just the start. We'll keep updating products and features, and exploring ways to improve our services for you.

Get started

Up and running in no time

It only takes a couple of minutes to place an order online. Simply follow these 3 easy steps:

  1. Rexel webshop sign-in page

    Sign in

    Use your existing details. New to Rexel? Open a trade account online.

  2. Webshop search results with filters, prices and stock

    Search and compare

    Find what you need, check the details and alternatives, and see your prices and stock.

  3. Order history in <i>My Account</i> on the Rexel webshop

    Order and track

    Go to your cart and checkout, then find your order history and invoices in My Account whenever you need them.

What's changed

Find your way around the new webshop

We've redesigned many areas of the website, including the header, to make it clearer and easier to use, so you can get to products and information even faster. Most things work as before; some have simply moved. Here's where to find them.

Menus now open with a click. Instead of hovering, click a menu heading to open it, and click again or anywhere else to close it.

At a glance:

Settings Company logo Branch locator Home branch
My Account menu showing Settings, with custom catalogue, price visibility and addresses numbered 1 to 5

Settings

Your settings now live together in My Account, so you can manage your catalogue, prices and addresses in one place.

  1. Click your profile or My Account in the top right corner.

  2. In the menu that opens, click Settings.

  3. Custom catalogueChoose the catalogue you want to see. It affects your search results, so check it before you search. Not all accounts have custom catalogues.

  4. Price visibilityChoose View my prices or Hide my prices. This applies across the webshop, including product lists, product pages and your basket.

  5. AddressesStock levels are based on the postcode of your active address, so make sure the right one is selected for accurate availability and delivery planning.

Branch Locator tab in the top right of the menu bar, numbered 1

Branch locator

The branch locator now sits in the top right of the menu bar.

  1. Click Branch Locator to see all of our branches nationwide.

  2. Search by postcode or town to list your local branches, with their address, phone number and opening hours.

My Account pop-up menu with the home branch shown at the bottom, numbered 1 and 2

Home branch

Your home branch details are still in My Account, just in a new place.

  1. Click My Account and scroll to the bottom of the menu.

  2. Click your home branch to see its address and phone number.

Our branch teams are always happy to help with any question.

Digital solutions

Buy the way that suits your business

The webshop is one of four digital routes to Rexel. If your business uses a procurement or finance system, these can connect it straight to us.

  • Buyer approving a basket in a procurement system

    Punchout

    Shop the Rexel range from your e-procurement system, then send the basket back for approval as usual.

    Best for: larger businesses with procurement controls

  • Finance team with invoices flowing automatically

    EDI and e-invoicing

    Orders, confirmations and invoices exchanged system to system, with consolidated invoicing available.

    Best for: high-volume and repeat buyers

    Explore EDI
  • Tailored product catalogue on a purchasing screen

    E-catalogue

    Your tailored Rexel range, loaded into your own purchasing system, so your team buys from an approved list.

    Best for: customers with an agreed, repeat range

    Explore E-catalogue
The Rexel app on a phone, on site or in the van

Rexel App

Order on the go

Search, order and manage your account from your phone, wherever the job takes you. Available on iPhone and Android.Spend £50 on your first order in the app to get £5 off your next order. T&Cs apply.

Get the App
Rexel tool bag prize

New customers

Open a trade credit account

See your prices and stock, order online and manage your account. New credit account openers can win a free tool bag.Spend £300 over three orders within 30 days and complete an entry form. T&Cs apply.

Apply online
[Customer name] from [Company] on site

What our customers say

I’d like to thank you and your team for the excellent work you are doing in supporting CBRE with the new Catalog system.

It has not been an easy journey, but your team has consistently been there to help resolve queries between our contract support teams, engineers, and branches. Your dedication and responsiveness have made a real difference.

The EDI system is working extremely well. From quotation through to invoicing, we have seen significant improvements in efficiency and process accuracy. As a result, I believe we will see a substantial reduction in aged debt queries going forward.

Thank you again for all your hard work, support, and commitment. It is greatly appreciated.

Luci SantanaP2P Relationship Coordinator, Procurement, CBRE

FAQs

Frequently asked questions

Can't find your answer? Call 0330 0450 606 or speak to your local branch.

Getting started

Do I need a new account to use the webshop?

If you already have a Rexel webshop login, sign in with your existing details unless prompted to do otherwise. If you have a trade account but haven't used it on the webshop before, you can register online, or your branch can set you up.

I can't sign in or need to reset my password. What should I do?

Some customers need to set a new password for the new webshop. Choose Forgotten password on the sign-in page and follow the steps. If you still can't get in, our Digital Customer Services team can help by web messaging, email or phone. See how to contact them.

Why can't I see prices or stock?

Prices and stock are specific to your account, so you need to be signed in to see them. Once you're signed in, you'll see your prices and availability on every product.

Finding your way around

Where have my settings gone?

They're now together in My Account. Click your profile in the top right corner, then Settings, to manage your custom catalogue, price visibility and addresses. See how.

How do I show or hide my prices?

Go to My Account, then Settings, and choose View my prices or Hide my prices. Your choice applies across the webshop, including product lists, product pages and your basket.

Why does stock availability depend on my address?

Stock levels are based on the postcode of your active address, so availability reflects the warehouse that serves you. Check the right address is selected in Settings for accurate stock and delivery planning.

Who can change our company logo?

Account administrators can change it in My Account, under My Profile and Company Details. Use a JPEG, BMP or PNG file up to 5MB. See how.

Pricing, orders and delivery

Will online prices match what I pay in branch?

We're aligning our online pricing so it's clearer and more consistent with how you buy from us. If you have a question about a price, your branch or account manager can help.

How will my order be delivered?

We're simplifying how orders reach you, so where possible you will recieve your full order and a single invoice. You'll see delivery options at checkout, and you can track your orders in My Account.

Can I still order through my branch?

Of course. Your branch is still here for advice, quotes and urgent orders. The webshop simply gives you another way to buy, whenever it suits you.

Digital solutions

What's the difference between the webshop, Punchout, EDI and e-catalogue?

The webshop is for buying directly online. Punchou connects your e-procurement system to our webshop. EDI connects our systems with yours, so orders and invoices are exchanged automatically. Our e-catalogue loads your Rexel range into your own purchasing system. Your account manager can help you choose.

Is click and collect available?

Absolutely. You can choose to order for collection from any of our 200+ branches across the UK, in as little as 2 hours. Simply choose the product(s) you would like to purchase, check the stock in your preferred branch, place your order, and head to the branch to collect your items.

Buying digitally with Rexel

Everything your business needs, whenever you need it

Our new webshop is part of a wider programme to make buying from Rexel simpler, faster and more reliable. We've focused the range, improved our product information, and we're making pricing clearer and delivery simpler. Whether you order a few items from the van or run purchasing for a large business, there's a digital route that fits, backed by your local branch and our Digital Customer Services team.

  • 40k+ products

    Cable, wiring accessories, lighting, renewables, tools and PPE from trusted brands.

  • Open 24/7

    Order, track and download invoices online, day or night.

  • 200+ branches

    Local expertise, quotes, special orders and collection from a nationwide network.

  • Four digital routes

    Webshop, Punchout, EDI and e-catalogue, matched to how your business buys.

Explore:

Sign in to the webshop EDI E-catalogue

Need a hand? Get in touch

You may need to reset your password

Some customers may need to set a new password for the new webshop. Choose Forgotten password on the sign-in page and follow the steps. If you can't access your account, our Digital Customer Services team is on hand to help by web messaging, email or phone.

Sign in or reset

  • Account Passwords & Sign-inLive Chat, email or 0330 0450 606Opt. 1 + Opt.2 (New Accout) / Opt. 3 (Password).

  • EDI & Digital Solutions0330 0450 606Opt. 1 + Opt. 3.

  • Your local branchFind a branchPrices, quotes, special orders and collection.