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Returns & Cancellations

COVID 19 Return of Products (non- defective) suspended

Rexel UK have taken the decision that during the COVID 19 UK Government lock down period all returns of products shall be suspended. This decision has been taken to help enable us to continue to operate during the current COVID 19 crisis and force majeure event. We shall keep the returns suspension under review and will endeavour to restore normal returns processes as soon as possible.

Please note customers will be required to pay for all goods received, even if they wish to return some during the returns suspension period.