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Frequently Asked Questions

When will my order be ready to collect?


As soon as we receive your order a member of our team will pick your items and set them aside ready for you to collect, during store opening hours this may take up to 1 hour. Any orders placed outside of opening hours we will be picked one hour after the store next opens.


How long do I have to collect?


Your items will be held at your chosen store for 14 days, after which time your will be cancelled and the products returned to stock


Can I have items for collection and delivery in the same order?


Yes. Though you can only specify one branch and one delivery address