Leading electrical distributor Rexel has announced the appointment of a new CEO for the UK.
Edgar Aponte joined the business in early February, bringing with him nearly four decades of industry experience at a global level, having worked both in the UK and the US markets. He counts amongst his experience 15 years at Eaton Corporation and more recently Edgar was President at Platt Electric, based in Portland, Oregon, for 22 years.
Edgar commented: “The electrical industry in the UK is one of fast paced change, and as a market leader Rexel is at the forefront of this change. I am eager to invest in our people’s development, our Digital Tools, and the infrastructure that will give us the best service for our customers today and beyond.”
As the business progresses further into 2020, at the centre of the Rexel business plan is the customer, with all activity driving an improved customer experience and better service supported by a strengthened supply chain. Edgar’s appointment marks a commitment by the business to this progression, as he brings with him expertise in both the proximity model (ensuring customers have easy access to what they need at all times), as well as having a keen focus on digital solutions.
The business plans to deliver this improved experience through the development of our people to enable them to better support their customers. This will sit alongside the continuing implementation of new technology in branches as part of the wider branch improvement programme taking place nationwide.
The digital development programme will also support a massively improved customer experience, both online and in branches. This includes having a far greater range of products available online, new and improved website functionality providing convenient ordering and delivery where and when required.
And customers will be able to access the latest and best product ranges as Rexel continues its investment in developing technology, with huge growth in smart and EV sectors. For more information on Rexel’s services and solutions visit www.rexel.co.uk.